Policies

ATTENDANCE

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- All classes must have a minimum of 2 participants to be held.

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- We reserve the right to cancel 2 hours prior to class time if 0-1 participants are enrolled. Client will be notified via email and text.

- Classes before 8am - We request that clients sign up by 9pm the night before class. Classes before 8am will be cancelled at 9pm night before if 0-1 clients are signed up.

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NO SHOWS & CANCELLATIONS

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- EARLY CANCEL for all classes is 4 hours prior to class time. No fee.

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- LATE CANCELS + NO SHOWS will be deducted a class from current package or charged the drop-in rate (if client has no active package at that time).

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- REFORMER APPOINTMENTS - please give 24 hours notice if unable to keep your appointment. Late cancels subject to 50% of the appointment fee.

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We reserve the right to charge fees or give grace on a case by case basis

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PACKAGES & PLANS

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- We reserve the right to charge $50 for early termination of contract plans.

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- Class packages are non-refundable. Please contact Pilates South to discuss returning a purchase for account credit.