Policies

ATTENDANCE

- All classes must have a minimum of 2 participants to be held.

- Class will be cancelled 2 hours prior to class time if 0-1 participants are enrolled. Client will be notified via email and text.

 

- Classes before 8am - We request that clients sign up by 9pm the night before class. Classes before 8am will be cancelled at 9pm night before if 0-1 clients are signed up.

 

NO SHOWS & CANCELLATIONS

- EARLY CANCEL for all classes is 4 hours prior to class time. No fee.

- LATE CANCELS + NO SHOWS will be deducted a class from current package or charged the drop-in rate (if client has no active package at that time)

- REFORMER APPOINTMENTS - please give 24 hours notice if unable to keep your appointment. Late cancels subject to 50% of the appointment fee.

We reserve the right to charge fees or give grace on a case by case basis

PACKAGES & PLANS

- We reserve the right to charge $50 for early termination of contract plans.

- Class packages are non-refundable. Please contact Pilates South to discuss returning a purchase for account credit.

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